Privacy Policy

  • Data Collection and Usage: Explain the types of personal data collected (e.g., name, contact details, payment information) and the purpose (e.g., order processing, marketing).

  • Consent: Clearly state that users must consent to data collection and processing, typically through acceptance of the privacy policy when making purchases or creating accounts.

  • Data Sharing and Third Parties: Mention any external partners involved, such as payment gateways or delivery services, with whom data may be shared.

  • User Rights: Inform users about their rights to access, modify, or delete their data. Provide steps for exercising these rights.

  • Security Measures: Outline the measures your platform takes to protect personal information from unauthorized access or misuse.

  • Cookies and Tracking Technologies: If applicable, describe the use of cookies and similar tools for enhancing user experience or tracking behavior.

  • Grievance Redressal: Include details of a grievance officer, as required under Indian law, to handle user complaints regarding privacy issues. Mention a resolution time frame (e.g., within 30 days).

  • Policy Updates: Inform users that the policy may be revised and recommend checking for updates periodically.