FAQ’s

Most frequently asked questions

Shopping Basics

Select your desired product, choose size and quantity, and click “Add to Cart.” Proceed to checkout, fill in shipping details, and make the payment.

Yes, orders can be modified or canceled within 24 hours of placement. Contact our support team for assistance.

No, you can shop as a guest. However, creating an account offers faster checkout and order tracking.

Payments

We accept all major credit/debit cards, UPI, net banking, and wallet payments (Paytm, PhonePe, etc.).

Yes, we use encrypted payment gateways to ensure your data is safe and secure.

Yes, apply promo codes during checkout. Gift cards can also be redeemed within their validity period.

Shipping & Returns

Standard delivery takes 5-7 business days, and express delivery is available for select locations within 2-3 days.

Yes, we offer free shipping on orders above ₹999. Standard shipping rates apply otherwise.

Once dispatched, you’ll receive a tracking link via email or SMS.

Returns & Refunds

You can return or exchange products within 7 days of delivery, provided they are unused and in original packaging.

Log in to your account, go to ‘My Orders,’ and select the return/exchange option. Follow the instructions to schedule a pickup.

Refunds are processed within 7-10 business days after the returned item passes quality checks.

Contact

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